Support Center

We accelerate your digital transformation and business development by providing professional and immediate support. We guarantee your daily work by our certified engineers, secure web portal and 24*7*365 flexible support. Offer high-quality business IT support and you can get support via phone, email, web chat, or our secure web portal.

Multi-Channel Access

Our services are available 24*7*365 via phone, email, web chat, or our secure web portal.

Phone

400 902 9162
Email

support@cloudyes.net
Portal

Cloudyes
WeChat
APP

Cloudyes Portal

Our support center is highly integrated with our cloud platform Cloudyes, you can submit your questions and requests directly through Cloudyes and our experts will solve your issues quickly and efficiently.

Explore Cloudyes to learn more

Multiple Service Reports

We offer diverse high-quality service reports to help you manage your cloud.

Cloud Security Report

Virus and threats /Unusual login/ Patch management/ Asset management

Support Ticket Report
Cloud Usage Report
Audit Report

Outstanding Service Experience

Dedicated to providing an exceptional customer experience, our engineers focused on solving your technical issues quickly and efficiently.

·24x7x365 Support With Multi-Channel Access

·High-Quality Support based on SLA

·Microsoft Certifications

Microsoft Certified IT Professional (MCITP)

Microsoft Certified System Administrator (MCSA)

Microsoft Certified Desktop Support Technician (MCDST)

I am very grateful to Match He of NovaTech for provide technical support with my problems. I was very touched for his responsibility and patience in solving my problem even during his off-work hours. Match and his company NovaTech provide the best IT helpdesk service I’ve ever met.

May Zhong

General Manager, S&P Global

FAQs

We summarize the frequently asked questions while supporting and serving our customers, from which you can try to find your answers.

Microsoft 365 FAQ Azure FAQ Power Platform FAQ

We Deliver Values 我们传递价值.